GDPR Compliance

At Glaxetics, we are fully committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR), which came into effect on May 25, 2018. We value your privacy and are transparent about how we collect, use, and protect your personal information.

What is GDPR?

The General Data Protection Regulation (GDPR) is a European Union regulation that enhances data protection and privacy rights for individuals within the EU. It governs how organizations handle personal data and gives users more control over their information.

Your Rights Under GDPR

Under the GDPR, you have the following rights:

  • Right to Access – You can request access to the personal data we hold about you.

  • Right to Rectification – You can request corrections to your data if it is inaccurate or incomplete.

  • Right to Erasure – You have the right to request deletion of your personal data (also known as the “right to be forgotten”).

  • Right to Restrict Processing – You can limit how we use your data in certain circumstances.

  • Right to Data Portability – You can request to receive your data in a structured, commonly used format.

  • Right to Object – You can object to certain types of data processing, such as direct marketing.

  • Rights Related to Automated Decision-Making – You have the right not to be subject to decisions made solely on automated processing.

How We Use Your Data

We collect and process your data only for legitimate business purposes, including:

  • Processing and fulfilling your orders

  • Providing customer support

  • Sending order confirmations and updates

  • Offering relevant product recommendations

  • Marketing communications (only with your consent)

  • Improving our website and services

We never sell your personal data to third parties.

How We Protect Your Data

We use industry-standard security measures to ensure your data is protected against unauthorized access, disclosure, or destruction. This includes:

  • Secure servers and encrypted data transmission

  • Regular security audits and updates

  • Limited and controlled access to your personal information

  • Staff training and internal policies for data protection

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations.

Contact Us

If you have any questions about your personal data, or if you would like to exercise your rights under GDPR, please contact us at:

Email: support@glaxetics.com
Address: 86 Jermyn Street, London, England, SW1Y 6AW

Changes to This Policy

We may update this GDPR Compliance page from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page periodically.