Privacy Policy

Privacy Policy last updated (Feb 23, 2025)

At Glaxetics (referred to as "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.Glaxetics.com, purchase our products, or engage with our services.

By accessing or using our website, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our website.

1. Information We Collect

1.1 Personal Information

When you visit our website, we may collect personal information that you provide to us voluntarily, including but not limited to:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information (e.g., credit card details)

1.2 Non-Personal Information

We may also collect non-personal information automatically when you visit our website, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages you visit on our website
  • Time and date of your visit
  • Referring website URL

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders
  • To communicate with you regarding your orders and inquiries
  • To improve our website, products, and services
  • To personalize your shopping experience
  • To send promotional emails about new products, special offers, or other information that may be of interest to you (you can opt-out at any time)
  • To respond to your comments, questions, and requests
  • To detect, prevent, and address technical issues

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, such as payment processors and shipping companies.

  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

4. Security of Your Information

We take the security of your personal information seriously and implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct any inaccuracies in your personal information
  • The right to request the deletion of your personal information
  • The right to object to the processing of your personal information
  • The right to withdraw consent at any time (where we rely on consent to process your personal information)

To exercise any of these rights, please contact us using the information provided below.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms of service of any third-party site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. You are advised to review this Privacy Policy periodically for any changes. Your continued use of our website after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: